Orders & Shipping

Order Processing
Orders are processed within 1-2 business days after payment confirmation.
You will receive an order confirmation email once your order has been placed.
Once shipped, you will receive a tracking number via email.
Shipping Information
🚚 Free Shipping within Singapore – No minimum spend required!
Orders are delivered within 2-4 business days via our trusted local couriers.
For urgent orders, please contact us at raonbobusang@gmail.com before placing your order.
Note: Shipping times may be affected during peak seasons, public holidays, or due to unforeseen courier delays.
Tracking Your Order
You will receive a tracking link via email once your order has been dispatched.
If you do not receive your tracking details within 3 business days, please reach out to us at raonbobusang@gmail.com.
Delivery Issues
If your package is delayed, lost, or damaged, contact us at raonbobusang@gmail.com with your order number and tracking details.
Please ensure your shipping address is accurate before checkout. We are unable to change the address once the order has been processed.
Failed deliveries due to incorrect addresses or missed deliveries may result in additional redelivery fees.
International Shipping
Currently, we only ship within Singapore. Stay tuned for international shipping updates!

For any other questions regarding orders and shipping, feel free to email us at raonbobusang@gmail.com. Thank you for shopping with Zisoo Shop! 💙